HUMAN RESOURCES MANAGEMENT PRACTICES AS DETERMINANT OF JOB SATISFACTION AND TURNOVER INTENTION AMONG EMPLOYEES’ OF DATAFLEX NIGERIA LIMITED


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ABSTRACT

This research work examined Human Resources Management Practices as Determinant of Job Satisfaction and Turnover Intention among Employees’ of Dataflex Nigeria Limited. The specific objectives were to examine the impact of performance appraisal on employee job satisfaction in Dataflex Nigeria Limited, to investigate the significant impact of promotion on job satisfaction, to ascertain the impact of welfare on employees’ job satisfaction, to establish the influence of remuneration on job satisfaction in Dataflex Nigeria Limited and lastly to enhance the impact of performance on turnover intention. In order to achieve these objectives, the study adopted quantitative research design while the population was employees’ of Dataflex Nigeria Limited, Lagos state. The sample size was 100 employees of the Dataflex Nigeria Limited, Lagos state obtained using Stratified sampling technique. Pearson’s product moment correlation coefficient was used as the statistical tool for testing the postulated hypotheses. Findings revealed that there is positive relationship between job satisfaction and turnover intention. Also, there is positive relationship between job satisfaction and performance appraisal. Finally, there is positive relationship between job satisfaction and promotion. It was therefore recommended that managers should encourage employees to take responsibility for their own careers, offering continuous assistance in the form of feedback or individual performance and making available information from the company about the organization, career opportunities, positions and vacancies that might be of interest to the employees. Employees should encourage connection with the organization will help the employee to retain in the future and develop a commitment to them. To increase the performance of those employees, they should be rewarded financially and morally and they should be encouraged for the job. Training should be formed to the needs of employees and should be free from formality, managers should be give attention to the ideas of employees, and there must be an opportunity to choose from the alternative training methods.


TABLE OF CONTENTS
Pages
Title Page i
Certification ii
Dedication iii
Acknowledgments iv
Abstract v
Table of Contents vi
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study 1
1.2 Statement of the Problem 5
1.3 Aim and Objectives of the Study 7
1.4 Relevant Research Questions 7
1.5 Relevant Research Hypotheses 8
1.6 Significance of the Study 8
1.7 Scope of the Study 9
1.8 Definition of Terms 9
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction 10
2.2 Theoretical Framework of the Study 10
2.3 Empirical Review of Previous Works in the Area of Study 32
CHAPTER THREE: RESEARCH METHODOLOGY
3.0 Preamble 39
3.1 Research Design 39
3.2 Population of the Study 40
3.3 Sampling Procedure and Sample size 40
3.4 Data Collection Instrument and Validation 40
2
3.5 Method of Data Analysis 41
3.6 Limitation of the Methodology 41
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction 42
4.2 Presentation and Analysis of Data 42
4.3 Test of Hypotheses 44
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Discussion of Findings 47
5.2 Summary 51
5.3 Conclusion 54
5.4 Recommendations 54
5.5 Suggestion for Further Studies 55
References 56
Appendix 71
HUMAN RESOURCES MANAGEMENT PRACTICES AS DETERMINANT OF JOB SATISFACTION AND TURNOVER INTENTION AMONG EMPLOYEES’ OF DATAFLEX NIGERIA LIMITED
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

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