ABSTRACT
This study is aimed at investigating the impact of the internet software packages to the modern secretary with particular emphasis on three selected organization in Kaduna Metropolis. Four research questions were presented out of the objectives and established for the study. A review of related literature was embarked upon. The population and sample size of the study was 120, the instrument used for the collection of data was the questionnaire and researchers observation. The question was designed for secretaries, executives and subordinate. A total of 120 copies of questionnaires were administered to the respondents and all the copies were returned for the analysis, four research questions were formulated to generate answer. Based on the data analyzed the findings, it was stated that the internet helps secretary to perform his/her function and duty effectively and efficiently in an organization.
TABLE OF CONTENTS
Title Page - - - - - - - - - i
Declaration - - - - - - - - ii
Approval Page - - - - - - - - iii
Dedication - - - - - - - - - iv
Acknowledgement - - - - - - - v
Abstract - - - - - - - - - vii
Table of Contents - - - - - - - viii
CHAPTER ONE
INTRDUCTION
1.1 Background of the Study - - - - - 1
1.2 Statement of the Problems - - - - - 3
1.3 Purpose of the Study - - - - - - 4
1.4 Research Questions - - - - - - 5
1.5 Significance of the Study - - - - - 5
1.6 Scope and Limitation of the Study - - - 6
1.7 Definition of Terms - - - - - - 7
TWO
LITERATURE REVIEW
2.0 Introduction - - - - - - 9
2.1 The Background of Internet - - - - 9
2.2 Internet Resources - - - - - - 13
2.3 Internet Software Packages and Its Impact to Modern Secretary - - - - - - - - 21
2.4 Summary - - - - - - - - 21
CHAPTER THREE
RESEARCH METHODOLOGY
3.0 Introduction - - - - - - - 31
3.1 Research Design - - - - - - 31
3.2 Area of the Study - - - - - - 31
3.3 Population for the Study - - - - - 32
3.3 Sample Size and Sampling Technique - - - 32
3.5 Instruction for Data Collection - - - - 33
3.6 Validation of the Instrument - - - - 33
3.7 Method of Data Collection - - - - - 33
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
4.0 Introduction - - - - - - - 36
4.1 Analysis of Data - - - - - - - 36
4.3 Major Findings - - - - - - - 45
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction- - - - - - - - 49
5.1 Summary - - - - - - - 49
5.2 Conclusion - - - - - - - - 49
5.3 Recommendations - - - - - - 51
References- - - - - - - - 52
Appendix - - - - - - - - 54
LIST OF TABLES
Table 1: Population of the Study - - - - 32
Table 2: What extent has the internet and efficiency and effectiveness of operation of the organization 37
Table 3: Has the internet help in widen the scope of knowledge of a secretary - - - - - - 39
Table 4: How does the organization benefits from the internet 44
Table 5: How relevant is the internet software packages to the modern secretary? - - - - - 41