This chapter gives the background of the study, statement of the problem, purpose of the study and objectives of the study, research questions, scope of the study, significance of the study and definition of key terms
1.1Background of the study Labour turnover is the rate at which an employer gains and loses employee. Simple ways to describe it are "how long employees tend to stay". Turnover is measured for individual companies and for their industries as a whole. High turnover may be harmful to a company's productivity, if skilled workers are often leaving and the worker population contains a high percentage of novice workers (Hutchunson and Jand Beruvides, 1997). Turnover can be voluntary and involuntary.