ABSTRACT
This study identified relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis.
The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities.
Questionnaires were used in collecting data which were analyzed using percentage formular.
The some findings showed that professional secretaries engage themselves in Regular reading of professional journals, organized Seminar / workshop and / org training do in prove themselves.
Majority of the secretaries are not satisfied with the type of professional performance activities they engage in because of lack of encouragement by the management
Finally, professional secretaries should be encouraged by all means to the management of their various organization to put in their best and take the organization as their own.
TABLE OF CONTENT
Title Page
Approval page
Dedication
Abstract
Acknowledgement
Table of content
CHAPTER ONE
1. Introduction
1.1 Background of study
1.2 Statement of problem
1.3 Purpose of study ‘
1.4 Significance of the study
1.5 Research question
1.6 Definition of terms
1.7 Profession
1.8 Professionalism
1.9 Effectiveness
1.10 Selected government
CHAPTER TWO
2. Review of Literature
2.1 What is a professional
2.2 Appraisal of the definition
2.3 Definition of a secretary
2.4 The role of secretaries in government parastatal in Enugu metropolis
2.5 The relationship between the secretary and Executive
2.6 Duties and Business attributes of a secretary.
2.7 Qualifications
2.8 Formal Education and Training
2.9 Experience
2.10 List of professional Development Activities.
2.11 Summary
CHAPTER THREE
3. Methodology
3.1 design of study
3.2 Area of study
3.3 Population of the study
3.4 Sample and sampling
3.5 Instrument used for data collection.
3.6 Administration of questionnaire
3.7 Validation of the instrument
3.8 Method of data collection
3.9 Method of data Analysis
CHAPTER FOUR
4 Data presentation and results
4.1 Discussion of findings
CHAPTER FIVE
5 SUMMARY implication and recommendations
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendation
5.4 Suggestion for further studies
5.5 Limitation of the study
5.6 References
5.7 Appendix