TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................... i
APPROVAL ...................................................................................................................... iv
DEDICATION ..................................................................................................................... V
ACKNOWLEDGEMENT ................................................................................................. vi
ABSTRACT ..................................................................................................................... vii
CHAPTER ONE .................................................................................................................. I
1.0 Introduction .................................................................................................................... I
1.1 Banking History in Uganda ....................................................................................... 1
1.2 History of Orient Bank .............................................................................................. 1
1.3 Background of Case Study ........................................................................................ 2
1.4 Statement of the Problem ........................................................................................... 3
1.5 Purpose of the Study .................................................................................................. 3
1.6 Significance of the Study ........................................................................................... 3
1. 7 Objective of the Study ............................................................................................... 3
1.8 Research questions ..................................................................................................... 4
1.9 Scope of the study ...................................................................................................... 4
1.10 Conceptual Frame Work .......................................................................................... 5
CHAPTER TWO ................................................................................................................. 6
LITERATURE REVIEW .................................................................................................... 6
2.0 Introduction ................................................................................................................ 6
2.1 Bank ........................................................................................................................... 6
2.2 Small Scale Enterprise ............................................................................................... 6
2.3 Types of Banks in Uganda ......................................................................................... 7
2.4 Services Offered by Banks ........................................................................................ 7
2.5 Importance of Small Scale Enterprises ...................................................................... 9
2.5 Factors that Foster Growth of Small Scale Enterprises in Uganda ........................... 9
CHAPTER THREE ........................................................................................................... 11
RESEARCI-I METHODOLOGY ...................................................................................... 11
3.0 Introduction .............................................................................................................. 11
3 .1 Design and location of study ................................................................................... 11
3.2 The study population ............................................................................................... 11
3 .3 Sampling design ....................................................................................................... 11
3.4 Types of data ............................................................................................................ 12
3.5 Data Collection Techniques ..................................................................................... 12
3.6 Data Analysis ........................................................................................................... 13
3. 7 Limitations of the Study .......................................................................................... 13
CHAPTER FOUR ............................................................................................................. 14
RESEARCH FINDINGS AND DATA ANALYSIS ........................................................ 14
4.0 lntroduction .............................................................................................................. 14
SECTION A ....................................................................................................................... 15
Section B ............................................................................................................................ 17
Section C ............................................................................................................................ 22
CHAPTER FIVE ............................................................................................................... 26
5.0 Introduction .................................................................................................................. 26
5.1 Discussions .................................................................................................................. 26
5.2 Recommendations ........................................................................................................ 26
5.3 Conclusions .................................................................................................................. 27
5.4 Areas for further study ................................................................................................. 27
REFERENCES .................................................................................................................. 28
APPENDIX 1 ..................................................................................................................... 29
TIME SCHEDULE ............................................................................................................ 29
APPENDIX II .................................................................................................................... 30
BUDGET ........................................................................................................................... 30
AP PED IX III ..................................................................................................................... 31
QUESTIONNAIRE ........................................................................................................... 31
ABSTRACT This study set out to investigate the activities of banking and the growth of small scale enterprises in Uganda, using the case study of delight supplies limited. For a long time various financial institutions have provided services to small scale enterprises in Uganda with the purpose to develop and improve them. However, small scale enterprises supported by financial institutions have not achieved satisfactory growth levels and the possible cause includes the un favorable credit terms. The terms comprises of high interest rate, loan period, and loan repayment schedule and loan size. This study was conducted with specific objective, to study what kind of facilities are offered by bank to small scale enterprises, how these facilities are being utilized by small scale enterprises and to prepare possible recommendations that can be provided to both banks and small scale enterprises so that they air out their differences. The study addressed research questions on the activities of banking and growth of small scale enterprises in Uganda. A case study was adopted as the basic research design but frequency supported by others such as qualitative and explanatory. The study purpose sampled a population of one hundred and twenty employees from top management, financial and accounts depmiment, staff and other employees of the organization. The study used both primary and secondary data obtained from the available sources and findings from primary sources collected using questionnaires, interviews, and observations was processed using frequencies , and percentages were used as key tools to identify the relationship of variables. The basic findings were that delight supplies limited are currently using the banking services provided which has contributed to its expansion. The major conclusion of the study was that banking activities have contributed to the growth of small scale enterprises in Uganda. Based on conclusion, the major policy recommendation is that banks should review their credit te1ms offered to small scale enterprises. Additionally banks and other financial institutions should consider more support to small scale enterprises. For further research undertakings, it is proposed that investigations be carried out in the area of strategies for client relation of small scale enterprise by financial institutions.