ABSTRACT
This study found out the importance of Ethics and social responsibility in a business organization, to be precise the NICON Insurance co-operation Enugu state.
To make this study successful, questionnaire, interview questions and review of related literature were employed as research tools. Data collected were analyzed, using frequency and percentage method after displaying some on table.
The research highlighted the importance of ethics and social responsibility in one organization and the major findings among others are:
-The staff are ethically and socially responsible in their dealings in the organization.
-The staff complains of some inadequacies that stops them from being ethically and socially responsible.
-Some of the management unethical practices.
Finally, the researcher believed some important suggestion, that may help to solve the problems of unethical practice in the organization.
-The management should bring up a panel to look into and solve the problems of unethical practices.
-The management should allow this panel to be autonomous in their work.
-The organization should expand their ethics and social responsibility within the organization, community they operate and to some rural areas.
TABLE OF CONTENT
Title page
Approved page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
INTRODUCTION
1.1Background of the study
1.2Statement of the problem
1.3Significance of the study
1.4Purpose of the study
1.5Scope of the study
1.6Research questions
1.7Definition of terms
CHAPTER TWO
LITERATURE REVIEE
2.1The importance of ethics and social responsibilities to a secretary in a business organization.
2.2Ethical requirements of the secretarial profession
2.3Ethical matters related to functional areas of business organization
2.4Involvement of government in ethics and social responsibilities
2.5Government control and business ethics in organizations.
2.6Social responsibilities of NICON insurance cooperation
2.7Ethical responsibilities of NICON Insurance cooperation.
2.8Summary of literature.
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1Design of study
3.2Area of study
3.3Population
3.4Sample size
3.5Questionnaire
3.6Personal interview
3.7Observation
3.8Validation of the instrument
3.9Administration of the instrument
3.10Data analysis technique
CHAPTER FOUR
4.1Data presentation and analysis
4.2Research questions
CHAPTER FIVE
FINDINGS, RECOMMENDATIONS AND CONCLUSIONS
5.1Findings
5.2Recommendations
5.3Conclusions
5.4Areas of further studies
References
Questionnaire.