TABLE OF CONTENTS
Title Pagei
Approval Pageii
Dedicationiii
Acknowledgement iv
Abstractv
Table of Contentvi
CHAPTER ONE: INTRODUCTION
1.1Background of the Study 1
1.2Statement of Problems 6
1.3Objective of the Study 8
1.4Research Question9
1.5Hypothesis9
1.6Significance of the Study 11
1.7Scope of Limitation of the Study 12
1.8Definition of Terms13
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1Introduction 16
2.2Classification of Insurance17
2.3Principles of Insurance 22
2.4Notification of Claims 24
2.5Investigation of Claims 24
2.6Circumstances given rise to Claim25
2.7Claims Report26
2.8The Problems, affecting effective claims settlement in Nigeria26
2.9Negotiating an Insurance Claim Settlement28
2.10Negotiating Your Car Accident Insurance Settlement 31
2.11How to Claim Life Insurance Settlement 37
References 40
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1Research Methodology41
3.2Research Design41
3.3Methods and Sources of Data42
3.4Population42
3.5Sample Size44
3.6Sample and Sampling Technique 45
3.7Instrument for Data Collection45
3.8Data Analysis Method45
CHAPTER FOUR: SUMMARY OF FINDINGS
4.1Findings 46
4.2General Analysis of Questionnaire Distributed46
4.3Testing of Hypothesis 55
CHAPTER FIVE: CONCLUSIONS AND RECOMMENDATIONS
5.1Conclusions57
5.2Recommendation58
Bibliography 60
Questionnaire 61