TABLE OF CONTEN1~S
DECLARATION
APPROVAL
DEDICATION
ACKNOWLEDGEMENT
LIST OF ACRONyMS
LIST OF TABLES
LIST OF FIGURES
TABLE OF CONTENTS
ABSTRACT
CHAPTER ONE 1
INTRODUCTION I
1 .0 Introduction 1
1.1 Background to the Study 1
1 .1 .1 Historical perspective 1
• 1 .2 Theoretical perspective 3
1 .1 .3 Conceptual perspective
1 .4 Contextual perspective 5
1 .2 Statement of the Problem
1.3 Purpose of the Study
1 .4 Objectives of the Study 6
1 .5 Research questions 6
1.6 Scope of the Study 6
1 .6.1 The content Scope 6
1 .7 Conceptual frame x\’ol•IK 7
1.8 Significance of the Study 8
VIM
1.9 Limitations to the study .8
1.10 Definition of operational tei•ms
CHAPTER TWO 10
LITERATURE ~VIEW
2.0 IntrodL~ction 10
2.1 Definitions of the concept Local government and decentralization 10
2.2 Social Welfai~e~
2.3 Approaches used by Local Governments to deliver social Services 13
2.4 Rationale for providing Social Services 16
2.5 Role of political leadership in the provision of Social Services 16
2.6.2 Missionary Factor / Missionaries 19
2.6.3 Colonialists 19
2.6.4 Natural Calamities / Disaste 19
2.6.5 Political Jndepeiidence 19
2.6.6 Urbanisatioi~ 19
2.6 .7 Agencies providing Services and Types of Social Services 20
2.7 Education as a Social Ser~’ice 20
2.7.1 Function of Education 20
2.7.2 Education Service Delivery before Decentj~a1jzatioji 21
2.8 Social Service delivery to the community 22
2,8.1 Transparency 22
25
~1ETHODOLOGy 25
3.0 Introduction 25
3.1 Research design 25
3.2 Area of Study 25
ix
3.4 Sample Size .26
3.5 Sampling teclii~iques 27
3.5.1 Simple Random Sampliiig 27
3.6 Purposive Sai~plii~g 27
3.7 Data collection rnethods/il~stl.L~ents 28
3.7.1 Questionnaire Survey 28
3.7.2 Interview Method 28
3.7.3 Documentary Review N4ethocl 28
3.8 Data collection procedure 29
3.9 Data Processing and analysis 29
3.9.1 Editing 29
3.9.2 Tabulation 30
3.9.3 Piloting 30
3.9.4 Reliability and validity of quality of data 30
3.10 Ethical considei~atioi~ 31
3.11 Limitation of the study 31
CHAPTER FOUR 32
DATA PRESENTATION, ANALYSIS AND INTERpRETATION OF RESULTS 32
4.0 Introduction 32
4. 1 Background of respondents 32
4.2 Causes that made it hard for social services to reach the people at grass root level 34
4.3 Quality of services delivery in reaching people on grass root level 36
4.4 To identify recommendations that could assist to improve service delivery in enabling People of
Kiyuni Sub County to access quality services from the Local Governmei~t 36
x
CHAPTER FIVE .41
DISCUSSSION, CONCLUSIONS AND RECOMMENDATIONS .41
5.0 Introduction 41
5.1 Discussions
5.1.1 Research Objective ~ 4
5.1 .2 Research objective two 43
5.2 Recornrnendatjoiis 44
5.3 Conclusiofl
REFERENCES
APPENDICES 49
APPENDIX A: QUESTIONNAIRE AND INTERVIEW GUIDE TO RESPONDENTS 49
APPENDIX B: SHOWING THE LOCATION OF MUBENDE DISTRICT IN UGANDA 52
APPENDIX C: MAP OF MUBENDE DISTRICT SHOWING THE LOCATION OF THE FOUR
(4) SUB-COUNTIES OF AREA OF STUDY