ABSTRACT

This study aimed at comparing secretarial profession of yesterday and today.  The problem observed in the study was that there is need to examine the productivity an deficiency of secretaries of yesterday years ad today.  The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. This, this study was carried out among secretaries and business executives who have secretaries working with them in IBETO GROUP OF COMPANIES, NNEWI.

In order to provide theoretical framework and background for the study, the researcher reviewed various literatures such as textbooks, journals, magazines and unpublished materials, which directly relate t the topic of study.  Being guided by the review, a structured questionnaire was designed to collect data.

Having collected the data, the researcher adopted the use of simple percentage, which is Likert’s 5 point summated rating scale to analyze the data.

Major findings of the study revealed that:

TABLE OF CONTENTS

Title pagei

Approval pageii

Dedicationiii

Acknowledgementiv

Abstractv

Table of Contentsvi

Chapter One

1.0Introduction1

1.1Background of the Study1

1.2Statement of The problem7

1.3Significance of the Study7

1.4Purpose of the Study8

1.5Limitations of the Study8

1.6Research Question9

1.7Definition of Terms10

Chapter Two

2.0Review of Related Literature13

2.1Introduction13

2.2Traditional Secretary/Secretaries of Yesterday: The past16

2.3Traditional Secretary/secretaries of today: The present18

2.4Prospects of Secretarial Profession of Today in Ibeto23

2.5Group of Companies24

2.6Employment promotion opportunities

and increased Salary of secretaries of Today26 

chapter three

3.0Research design and methodology28

3.1Introduction28

3.2Research design28

3.3Instrumentation29

3.4Population29

3.5Sample and Sampling Techniques30

3.6Data collection procedure31

3.7Method of Data Analysis32

Chapter Four

4.0Data presentation and Analysis33

4.1Introduction33

4.2Analysis of Respondents’ Biographic Data34

4.3Analysis of Research Statement Data38

4.4Analysis of Research Question53

Chapter Five

Summary of Findings, Recommendation and Conclusion56

5.1Introduction56

5.2Summary of the Study56

5.3Recommendations59

5.4Conclusions60

References62

Appendix: Sample of Research Questionnaire64