TABLE OF CONTENTS
APPROVAL
DECLARATION .
ii
DEDICATION
ACKNOWLEDGEMENT iv
ABSTRACT viii
CHAPTER ONE
INTRODUCTION 1
1 .0 Introduction 1
1 Background of the study
1 .2 Statement of the Problem 2
1.3 Purpose of the study 3
1.4 Objective of the study 3
1.5 Research Questions 3
1 .6 Scope of the study 3
1.6.1 Subject scope 3
1 .6.2 Geographical scope 3
1.7 Significance 3
CHAPTER TWO 5
LITERATURE REVIEW 5
2.0 Introduction 5
V
2.1 Respectful Engagement .5
2.2 Relationship between Respectful Engagement and HQCs 5
2.3 Conveying presence and HQCs 6
2.4 Communicating affirmation and HQCs 6
2.5 Supportive communication and HQCs 7
Cl IAPTER THREE METHODOLOGY 8
3.0 Introduction 8
3.1 Research Design 8
3.4 Sample size 8
3.5. Data Collection Methods and instruments 9
3.6 Measurement of variables 9
3.7 Validity and Reliability
3.7.1 Validity 9
3.7.2 Reliability 10
3.8 Data processing and analysis 10
CHARPTER FOUR ii
PRESENTATION AND INTERPRITATION OF THE FINDINGS 11
4.0 Introduction Il
4.1 Findings on the characteristics of the respondents 11
4.1 .1 Gender of respondents 11
4.1.2 AGE OF RESPONDENTS 12
vi
4.1.3 Position of the respondents .12
4.1.4 Academic levels of respondents 13
CHAPTER FIVE 23
CONCLUSIONS AND RECOMMENDATIONS 23
5.0 Introduction 23
5.1 Summary of the findings 23
5.2 Recommendations and areas for further research 23
REFERENCES 25
APPENDICES 32
APPENDIX I: RESEARCH QUESTIONNAIRE 32
APPENDIX II: TIME FRAME 39
APPENDIX III: BUDGET 40
ABSTRACT The study was respectfully engagement and high quality connections. a case of restaurant workers in Kampala. The general objective of the study was to examine the relationship between respectful engagement and high quality connections a case of restaurant workers in Kampala. In order to understand the study aims, three objectives were developed and these focused particularly on: - (i) To assess the level of respectful engagement among restaurant workers (ii) To assess the level of high quality connections among restaurant workers in Kampala (iii) To examine the relationship between respectful engagement and high quality connections among restaurant workers in Kampala. The study adopted across sectional design using a quantitative approach which adopted a questionnaire tool comprising of questions which were distributed to 100 respondents to the entire population of study. Based on the results obtained indicated respectful engagement at work has a greater implications on employees connections at work .the tool used for data collection was questionnaire, Ethical Consideration, Document Analysis. Data source were primary data and secondary data. The findings can prove basing on the following; researcher examined the relationship between respectful engagement and high quality connections among restaurant workers and found out that there was a positive relationship between the two variables that’s to say the absence of one variable can lead to negative outcomes on the performance of the orgarnisation hence the study of different restaurants around Kampala.